Privacy Policy

Nactik
Last updated: May 21, 2026

This Privacy Policy describes how Nactik (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from nactik.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Information We Collect

The type of personal information we collect depends on how you interact with our Site.

Information you provide directly:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details (products purchased, payment confirmation)
• Customer support messages

Information collected automatically:

When you visit our Site, we automatically collect certain information such as:

• IP address
• Browser type
• Device information
• Pages viewed and interactions
• Referring website
• Usage data through cookies and similar technologies

How We Collect Information

We collect information when you:

• Place an order
• Fill out forms on our website
• Subscribe to emails or SMS updates
• Contact customer support
• Browse or interact with our website

We also collect data using cookies, pixels, and similar tracking technologies.

How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Provide shipping and tracking updates
• Communicate with you about your order
• Provide customer support
• Send marketing emails and SMS messages
• Improve and optimise our website and advertising
• Detect and prevent fraud or misuse

Marketing and Advertising

We may use your personal information to send you promotional emails, SMS messages, abandoned cart reminders, and special offers.

By providing your contact details, you agree to receive marketing communications from Nactik. You may unsubscribe at any time.

We also use marketing tools such as the Meta Pixel and similar technologies to measure ad performance and show relevant advertisements on platforms such as Facebook and Instagram.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Understand user behaviour
• Personalise your experience
• Measure advertising performance

You can disable cookies through your browser settings, but some features of the Site may not function properly.

Sharing Your Information

We may share your personal information with third parties only when necessary, including:

• Shopify (our e-commerce platform provider)
• Payment processors
• Shipping and fulfilment providers
• Marketing and advertising partners
• Analytics providers
• Customer support tools

We only share the minimum information required for these services to function.

Behavioural Advertising

We use your information to deliver targeted advertising and measure performance.

This may involve sharing limited data with advertising partners such as Meta, Google, and similar platforms.

Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at contact@nactik.com.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our Site may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices of these third parties.

We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

International Customers

As we operate globally, your information may be transferred and processed outside your country of residence, including Australia and other countries where our service providers operate.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

contact@nactik.com